Shipping & Returns

Shipping Information

• Most USA-based orders are shipped directly from our warehouses within 24-48 hours for your convenience and maximum efficiency.
• Your product should arrive within 3 - 7 Business Days.
• We do not ship internationally.

Returns

We want you to be 100% satisfied with your purchase and we stand behind all of the products that we sell. If for any reason you are not completely satisfied, you can choose between a full refund (minus any shipping charges) or a replacement product.

Here are some important guidelines regarding our return policy:

• All returns must be sent back within 30 days of purchase. We will provide you instructions to return your product to us, new, used, or broken. Once we receive it, we’ll give you a 100% refund or ship you your replacement product. Shipping fees are usually the responsibility of the customer, but we will determine based on your specific situation.
• All returns require an authorization, which can be obtained by emailing us at service@candledecor.biz 
• Please do not send back your product before you have received an authorization.

Candle Decor